Returns & Exchanges
At The HomeCentric, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare Your Package
Ensure the items are in their original, unused condition with all tags attached, and pack them securely in the original packaging if possible.
Ship the Item
Affix the provided shipping label or use a carrier of your choice to send the package to our returns processing center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing